Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Encuentro Clientes (the “Service”), operated at encuentroclientes.com. The Service helps businesses discover and review potential B2B prospects that may match their ideal customer profile, using publicly available business signals and related research tools.

By creating an account, starting a trial, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of a company, you represent that you have authority to bind that company.

Encuentro Clientes provides software and research workflows that may include: ICP and buyer-persona assistance, scanning and matching of companies and decision-makers against your stated criteria, surfacing public buying or interest signals, drafting outreach openers, portal access to review leads, and optional exports.

Lead data is derived from public sources and third-party data providers. We do not guarantee that any lead will buy from you, reply to outreach, or remain accurate over time. Contact details (including emails and phone numbers when available) may be incomplete, outdated, or unavailable (“not found”).

You must provide accurate account information and keep credentials secure. You are responsible for activity under your account. We may refuse, suspend, or terminate access if we reasonably believe these Terms are violated, if payment fails, or if use risks harm to the Service or others.

The Service is intended for business use. You must comply with applicable laws in your jurisdiction, including marketing, anti-spam, and data-protection rules when you contact anyone using information from the Service.

You agree not to:

• Use the Service for unlawful, deceptive, or harassing outreach
• Resell, scrape, or bulk-redistribute lead data outside your internal sales workflow without our written consent
• Attempt to bypass rate limits, security, or access controls
• Upload malware or reverse-engineer the Service except where permitted by law
• Misrepresent affiliation with Encuentro Clientes or claim guarantees we do not make

You retain ownership of materials you submit (company description, ICP answers, website URLs, notes). You grant us a limited license to process that material solely to operate, improve, and provide the Service to you (for example, drafting personas and matching leads).

Pricing and plan features are described on the site or in your order confirmation. Trials or previews may be limited in volume, duration, or features. Paid plans renew according to the billing cycle shown at purchase unless cancelled before renewal under the process we provide.

Fees are generally non-refundable except where required by law or expressly stated otherwise. We may change prices with reasonable notice for future billing periods.

The Service, branding, software, and original content we create (excluding your inputs and third-party public data) are owned by Encuentro Clientes / its licensors. These Terms do not transfer ownership to you—only a limited right to use the Service as offered.

We rely on infrastructure and data partners (for example authentication, hosting, enrichment, and email tooling). Their availability and data quality affect the Service. Your use of linked third-party products is subject to their terms.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT LEADS OR SIGNALS WILL MEET YOUR COMMERCIAL EXPECTATIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENCUENTRO CLIENTES AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR €100 IF YOU HAVE NOT PAID).

How we collect and process personal data is described in our Privacy Policy. By using the Service you acknowledge that policy.

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes become effective constitutes acceptance of the revised Terms.

Questions about these Terms: maxim@maxautomations.net.